To put an item in the basket, you must first choose a size.
If the item is available, you can then put it in your cart.
If the Add to Cart button on a product page is not active, it’s likely the product is out of stock.
You can click the “edit” button in your cart to change the size and quantity chosen.
If you have received an item that does not correspond to your order, please contact our customer service, who will endeavor to answer you as soon as possible by mail .
To have the details of the application of your offer, click now in your basket next to the field provided for the entry of the promotion code.
The reduction does not apply as you thought, several possible reasons:
– you have not logged in and the offer is personalized.
– you have already benefited from this offer (some of our offers are only valid once)
– the offer is no longer valid (validity date of the offer exceeded)
– the articles you have selected do not fulfill the conditions of the offer (minimum price, articles already demarcated, news).
Thank you to verify that the conditions indicated on your commercial offer are well respected.
For more information, contact us by email.
There may be several reasons for this:
– An error occurred while typing. In this case, an error message informs you of the entry field in which the problem occurs. Green examples can also help you with your input.
– There is a problem on our site. In this case, please reiterate the account creation later.
If the problem persists, contact us by email.
We gladly accept VISA, MasterCard, Discover, American Express, and Paypal.
– By credit card :
your account will only be debited at the invoicing of your articles.
We carry limited quantities, but we often offer the opportunity to sign up to be notified of new styles added.
I get an error when I place my order.
If you continue to receive error messages, please contact Customer Service here.
Unfortunately, we can not make changes to an ordered item once it has been placed. You can place a new order for the right item.
Please contact customer service immediately here . As we process and ship orders quickly, we can not, unfortunately, guarantee that we will be able to make the correction on time.
Your order may have been put on hold for verification for added security. If we contact you, you may need to provide additional information to confirm your order. If we do not receive a response within two business days, your order will be canceled and you will not be charged.
Orders are shipped within 1 to 5 days of purchase, holidays and weekends excluded. As soon as your order is shipped, you will receive a confirmation email. Be sure to check your junk mail folder and add email@example.com to your address book. You can also check the status of your order by logging into your account.
Available items are usually delivered in 3-7 days.
Some items sometimes require additional time.
You can also refer to the table below for more details:
– BOOTICCA articles are delivered between 3 and 7 working days
In this case, after having validated your shopping cart, you will need to check the delivery check box at another address + and then re-enter the new data (names, first names, address).
The availability of an article is indicated in its description
Just click on the photo of the article that interests you when you browse through the various shops on the site.
However, it happens that a mentioned article available when the order is placed deferred during billing. We make every effort to replenish the stock as quickly as possible.